Hey friend, Thank you very much for your purchasing in our store. This is Momo from Cerprise team. When you purchased those items from our store, I think you may have known that the price is not normal. I made a mistake that I take SEK Kr as the same value as Euro, however the difference between them is 10 times. So, my price is 10 times cheaper than normal. All my stock sold out within 5 hours, now our company is almost bankrupt, I will be fired as well, although I am a girl, a graduate in 2021, I joined in our company 3 months ago. I know that everyone should take responsibility for their own behavior, however, this mistake I made is too big, it is out of my reach that I can take. Now I am trying my best to do something for my company to reduce the lost, at the same time, hope you can get some benefit as well. After one night discussion, we got a solution, listed them below. I was wondering if you can accept that? We found that you have purchased 7kg filament, now the order status is “payment completed”, could you please kindly cancel the order before Amazon ship them? You will get your money back, and we promise we will send you 2 kg for free. We will respect your choice, no matter it is “yes” or “no”. I will be more careful when I am working, I learnt a lot from this mistake. Thank you very much for your cooperation. I am looking forward to your kind reply. Best regards Momo
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