Problem: Newest Android update lost after factory reset

Hi everyone!

Yesterday I did a factory reset to my Xiaomi Redmi Note 6. I backed up my pics and apps, but for some reasons I noticed the android version of the phone after starting it up is an old one (9 PKQ1.180904.001). I cant tell which OS version I did have before the reset, but icons are different. However apps have the newest version as before the reset. Can someone advise me what to do to get the newest OS version again? When I check on "settings -> about phone", I cant get any newer android version. Thanks in advance!

Adrian

 

It seems that you need to update your device . Try Settings > General settings > About phone >System updates > wait for searching >Select New version > Select Update