När Sony uppdaterade sina planer för Jelly Bean höjdes kritiska röster från vissa håll. En del kunder tyckte Sony var för sena med att uppdatera enheter till Android 4.1 och vissa blev besvikna över att överhuvudtaget inte få Jelly Bean.

Det fanns även en del logiska luckor, som att Xperia Go kommer uppdateras medan enheter som Xperia U och Xperia Sola blir utan Jelly Bean – trots att de har samma chip och lika mycket RAM-minne. Xperia Go har förvisso lägre upplösning vilket kan förklara varför Sony ansåg att den klarar av Android 4.1.

En Sony-representant har nu svarat på en del av kritiken. Kontentan är att Sony bara uppgraderar enheter när de anser att användarupplevelsen gynnas av den nyare androidversionen. Några av svaren går att läsa nedan.

Varför vissa enheter inte får Jelly Bean:

“The quality of Xperia’s software experience is dependent on a number of factors including: screen resolution, hardware platform and RAM. In the case of Xperia go, this combination came together in a way that meant the user experience running JB was not adversely affected.

Unfortunately, in the case of Xperia tipo, Xperia miro, Xperia U and Xperia sola this wasn’t the case – so we made the decision to keep them on Ice Cream Sandwich.”

Hur Sony väljer vilka enheter som ska uppdateras:

“Our priority has and always will be, to deliver the best possible smartphone experience – this means accounting for hardware, functionality and stability alongside Android version development.

As we are making the JB upgrade available to a considerable portion of our 2012 portfolio, finding a balance between these elements, means the process takes a little longer than if we had done it only for particular models at the high end.

We are continually investigating upgrades to the different/latest Android OS versions. As always, we will only share firm information when we’re confident of hitting the deadlines.

When we start an upgrade process we look for the way to get the very best out of the new software; that normally means starting with the most capable/latest devices. Once we’re satisfied that we’re really stretching the capabilities of that software, we then start to look at how we can re-create that user experience on earlier products. This takes a little more time but we believe it pays dividends in terms of the final product.”

Varför alla Xperia-modeller från 2011 blir utan Jelly Bean:

“Xperia Arc S is part of our 2011 portfolio, which won’t be upgraded beyond ICS. The reason being – user experience is at the heart of our product development and support; after thorough evaluation, we concluded that the user experience for our 2011 Xperia smartphones will be superior if they remain on Ice Cream Sandwich versus being upgraded to Jelly Bean.”